Sometimes a good job, according to the groomer, shocks the client… because he wanted something completely different, he has a completely different image in his head. As a result, the client is upset that this does not correspond to his ideas and leaves in a bad mood, as a result he may write a “pleasant review”; The groomer is even more upset that he didn’t do what was expected from him.
How to avoid such situations?
In this case, several recommendations can be given.
- If you are going to the salon for the first time, take your dog there yourself, do not ask friends and relatives. They convey your wishes to the groomer in a distorted form, exactly as they understood it.
- Discuss in detail what the muzzle should look like, the length of the hair on the body and paws, and give as much specificity as possible. For example, the length should not be higher than the palm, one and a half centimeters, etc.
- It would be ideal to show a photo of a successful hairstyle or a sample from the Internet, or find something similar on salon websites.
- Don’t be shy to immediately say that something is wrong; you can always fix something, especially if the length is longer than desired. As they say, long is not short, this is not a mistake, not a disaster, it can be fixed.
- We do not recommend washing your dog before grooming at home. It will never be professional and high quality, and the appearance of the haircut will suffer significantly.
These simple steps will help minimize haircut misunderstandings. All groomers have their own style, and two different people will never give the same haircut. This is not an excuse, it is a given, whether we like it or not.
